What is the eSIM service Cancellation Policy? CELITECH Inc. December 20, 2023 01:05 Updated Once an eSIM is issued for your trip, it cannot be cancelled or re-used. Thus the service terms don't allow cancellation or refund. You may find CELITECH service terms here. Have more questions? Submit a request Related articles Does CELITECH eSIM include a phone number? Can I use travel eSIM with my primary line? How can I install eSIM on iPhone? When shall I activate my eSIM? How can I troubleshoot service issues? Comments 0 comments Article is closed for comments.